• Advice on ICT purchases and projects that impact upon the University Centre ICT services
• Management of licenses (operating systems and software)
• Assistance with multimedia systems in lecture halls and shared spaces (PCs - laptops - projectors and audio-visual devices)
• Assistance with "ICT rooms" (rooms assigned to computer use)
• Technical assistance with ICT workstations (PCs - laptops - portable devices - wireless printers)
• Assistance with digital signage (iScreens)
• Assistance with landline and mobile telephones
• Assistance with WiFi networks
• Network configuration and assistance with network services (authentication, wireless printer configuration, access to shared resources)
• Support for digital archiving (dematerialization) services
• ICT security and Continuity Management

Web, multimedia e social

• Web editing: the production, publication and organisation of online content for the websites, including accessibility and usability
• Support for the promotion of online events (websites), social media and digital signage (iScreens)
• iScreens: content production, publication and organization (programming) for the digital signage system
• Social networks: support for the activation and monitoring of the online community spaces and social media profiles 

E-learning, architetture e collaboration online

• Support e-learning projects
• Support Moodle platform
• Support for creating multimedia content in lessons and lectures
• Assistance with online collaboration tools: document sharing, online calendars and web-conference services
• Configuration and assistance document platforms